Welcome to the Help Center
Find answers for guests and providers — or contact us. We're here to help with venues, enquiries, and bookings across India.
Frequently asked questions
For guests
How do I search for a venue?
From Home, choose location, event date (required), optional guest count and celebration type, then Search. Use the service filters (Venues, Catering, etc.) to narrow results.
Do I need an account to send an enquiry?
No. You can send an enquiry with your name and mobile number. Sign in later with the same mobile (OTP) to track quotes in My requests.
Is email required?
No. Sign-in is always mobile OTP. Email is optional on your profile or enquiry — only if you want written updates. It is never used to log in.
How does booking work?
You send an enquiry → the provider may acknowledge and send a quote → you Agree & book when happy with the terms. Statuses include Enquiry created, Acknowledged, In discussion, Booked, and Completed.
For providers
How do I list my event centre?
Use List your property (or the Android app) after signing in with mobile OTP as a Provider. Add name, full address, capacity, event types, services, photos, and availability.
Where do I see guest enquiries?
Open Provider inbox (or Notifications). You can Acknowledge, send a quote, reject, or close an enquiry — with a reason when closing or rejecting. Customer service can mark a bad enquiry.
How do guests contact me?
Enquiries include the guest mobile number. Optional email appears only if the guest provided it for messages.
Safety & privacy
Stay safe online
Never share OTPs, passwords, or payment PINs with anyone claiming to be MyHost. We will not ask for your OTP. Prefer in-app requests and quotes before paying offline.
Privacy
Read our Privacy policy for how we handle phone numbers and booking details. You can request account help via support below.